Your Data, Your Rights — Read Carefully
This Privacy Policy explains how 789q collects, uses, stores, shares, and protects your personal information when you register, access, and use the 789q online casino and sports betting platform. We are committed to handling your data responsibly and transparently — this document tells you exactly what we do and why.
Six core commitments that define how 789q handles every piece of personal data entrusted to us by Pakistani players.
All data transmitted between your device and the 789q platform is protected via SSL/TLS encryption. This applies to your login credentials, CNIC verification data, JazzCash and EasyPaisa payment details, and all account communications — without exception.
789q only collects the personal data that is strictly necessary to operate your account, process PKR transactions, verify your identity, and comply with our legal obligations. We do not collect data speculatively or for purposes unrelated to operating the 789q platform.
789q does not sell, rent, or trade your personal information to any third party for their independent marketing or commercial purposes. When we share data with third-party service providers — such as payment processors or KYC verification partners — it is strictly on a need-to-know basis under binding data processing agreements.
Personal data is retained only for as long as it is needed for the purpose for which it was collected, or as required by applicable law. Account data for active players is retained throughout the account lifecycle. Data for closed accounts is retained for the legally required period and then securely deleted.
You have the right to access the personal data 789q holds about you, request corrections to inaccurate data, request deletion of your data (subject to legal retention requirements), object to certain types of processing, and withdraw consent where processing is based on consent. We honour all such requests without unnecessary delay.
The 789q platform operates on secure server infrastructure with access controls, intrusion detection systems, and regular security reviews. Access to personal data within the 789q organisation is restricted to staff who require it to perform their role. All such staff are bound by confidentiality obligations.
789q ("we", "us", "our", "the Platform") operates the online casino and sports betting platform accessible at 789q.im. 789q acts as the data controller in respect of all personal data collected through the platform and is responsible for ensuring that personal data is processed lawfully, fairly, and transparently in accordance with this Privacy Policy.
This Privacy Policy applies to all users of the 789q platform, including registered players, visitors to the 789q website, and any individual who contacts 789q customer support. It covers all personal data collected through the platform regardless of the device used to access it — including mobile browsers and any 789q-associated mobile application.
Data Controller: 789q operates under an international gaming licence. Questions regarding data controllership, data processing agreements, or this Privacy Policy should be directed to [email protected].
789q collects personal data in several ways: directly from you when you register and use your account, automatically through your interaction with the platform, and in limited circumstances from third-party service providers. The categories of personal data we collect are as follows:
When you create a 789q account, we collect your full legal name as it appears on your CNIC, your Pakistani mobile number, and any additional information you provide during the registration process. This data is necessary to create and maintain your account and is required for identity verification purposes.
In accordance with our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, 789q collects and processes CNIC numbers and, where required, CNIC document images submitted by players for identity verification. This data is used solely for verification and compliance purposes and is handled with the highest standard of care.
We collect data relating to deposits, withdrawals, and transaction history on your 789q account. This includes payment method identifiers (such as your JazzCash or EasyPaisa account number or bank account details used for HBL, UBL, or Meezan Bank transfers) and transaction amounts denominated in PKR. We do not store full payment card numbers or banking passwords.
789q records your gaming and betting activity on the platform, including games played, bet amounts, wagering history, win and loss records, bonus utilisation, and session durations. This data is used to manage your account, comply with responsible gaming obligations, detect suspicious activity, and improve the platform experience.
We automatically collect technical data when you access the 789q platform, including your IP address, device type and model, operating system, browser type and version, unique device identifiers, and approximate geographic location derived from IP address. This data is used for security monitoring, fraud prevention, and platform optimisation.
When you contact 789q customer support via live chat or email, we retain a record of that communication, including the content of your messages and any attachments, for the purposes of resolving your query, maintaining a support history, and improving our service quality.
You are in control: You may choose not to provide certain optional information. However, failure to provide data that is required for registration, identity verification, or payment processing may mean that 789q is unable to open or maintain your account or process withdrawals.
789q uses cookies and similar tracking technologies to collect certain data about your browsing behaviour on the platform. Please refer to Section 6 (Cookies & Tracking Technologies) for full details.
789q uses the personal data we collect for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, mobile number, registration data |
| Identity verification (KYC/AML compliance) | CNIC number, CNIC document image |
| Processing PKR deposits and withdrawals | Payment method identifiers, transaction data |
| Providing casino and sports betting services | Gaming activity, session data, account balance |
| Fraud prevention and security monitoring | IP address, device data, transaction patterns |
| Responsible gaming compliance | Gaming activity, deposit history, session duration |
| Customer support | Communications data, account data |
| Platform improvement and analytics | Technical data, anonymised usage patterns |
| Promotional communications (where consented) | Mobile number, communication preferences |
| Legal and regulatory compliance | All relevant categories as required by law |
789q processes your personal data on the basis of one or more of the following legal grounds, depending on the specific purpose of processing:
789q does not sell your personal data to any third party. We share personal data with third parties only in the following limited circumstances:
To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20, 789q shares the minimum necessary transaction data with the relevant payment service provider. Each payment partner operates under their own privacy policy and applicable data protection obligations.
789q may use third-party KYC verification service providers to assist in processing and verifying identity documents submitted by players. Such providers are contractually bound to use this data solely for verification purposes and may not use it for any other purpose.
Casino games available on the 789q platform are provided by third-party game studios operating under licence agreements with 789q. These providers may process limited technical and gameplay data to deliver their games. Such processing is governed by the terms of their licence agreements with 789q.
789q may disclose personal data to relevant regulatory authorities, law enforcement agencies, or other public bodies where required to do so by applicable law, court order, or regulatory direction. We will disclose only the data that is strictly required by the relevant legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or part of 789q's business assets, personal data held by 789q may be transferred to a successor entity as part of that transaction. In such circumstances, affected players will be notified in advance and the successor entity will be required to honour this Privacy Policy or provide an equivalent level of protection.
Our Commitment: All third-party service providers who receive 789q player data are subject to contractual data processing agreements that restrict their use of that data to the specific purpose for which it was shared. 789q does not allow any third party to use your data for their own independent marketing or profiling purposes.
789q uses cookies and similar technologies (including local storage and session tokens) to operate the platform, maintain your logged-in session, remember your preferences, monitor platform performance, and support fraud prevention systems.
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to use the 789q platform, including the ability to maintain a logged-in session. Disabling analytics or functional cookies will not prevent you from accessing the platform but may reduce the quality of your experience.
Note: 789q does not use third-party advertising or retargeting cookies that would result in your browsing behaviour on the 789q platform being shared with external advertising networks.
789q retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any identifiable individual.
789q respects your rights in relation to your personal data. The following rights are available to you as a 789q player:
You have the right to request a copy of the personal data 789q holds about you, along with information about how it is being used. We will respond to verified access requests within a reasonable period.
If you believe that personal data 789q holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information directly within your 789q account settings, or contact support for data that cannot be self-edited.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. Please note that this right is subject to legal retention obligations — we may be required to retain certain data (such as KYC and transaction records) regardless of a deletion request.
You have the right to object to processing of your personal data that is based on 789q's legitimate interests, including profiling for fraud detection. You may also object at any time to processing for direct marketing purposes.
Where processing is based on consent or contractual necessity and is carried out by automated means, you may request that 789q provide your personal data in a structured, commonly used, machine-readable format.
You may request that 789q restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of data is being resolved, or where you have objected to processing and we are considering whether our legitimate interests override your rights.
To exercise any of the above rights, please contact the 789q data team via live chat or email at [email protected]. We will verify your identity before processing any request and will respond within a reasonable timeframe. We will not charge a fee for handling rights requests except in cases of manifestly unfounded or excessive repetition.
789q implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While 789q takes all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. In the event of a data security incident that poses a risk to your rights and freedoms, 789q will notify affected players in accordance with applicable notification obligations.
Your responsibility: You are responsible for maintaining the security of your 789q account credentials. Use a strong, unique password for your 789q account and do not share your login details with anyone. 789q will never ask for your password through any channel.
The 789q platform is strictly intended for adults aged 21 years and above. 789q does not knowingly collect, process, or retain personal data relating to individuals under the age of 21. Registration by or on behalf of a minor is strictly prohibited under our Terms and Conditions.
If 789q becomes aware that personal data has been collected from an individual who is under the age of 21, that account will be closed immediately, all associated data will be handled in accordance with our data retention and deletion procedures, and any deposits made by an underage individual will be reviewed in accordance with our Terms and Conditions.
If you are a parent or guardian and believe that a minor in your household has registered a 789q account, please contact our customer support team immediately so that we can take appropriate action.
789q operates as an internationally licensed gaming platform. As a result, personal data collected from Pakistani players may be transferred to and processed in countries outside Pakistan, including the jurisdiction in which 789q's licensing authority is located, and the locations of our third-party service providers such as gaming software studios and KYC verification partners.
Where personal data is transferred internationally, 789q ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within the platform's primary jurisdiction. Such safeguards may include standard contractual clauses, adequacy decisions, or other legally recognised transfer mechanisms.
By registering a 789q account and using the platform, you acknowledge that your personal data may be transferred internationally as described in this section.
789q reserves the right to update or modify this Privacy Policy at any time. Where changes are material — meaning they affect how your data is collected, used, or shared in a significant way — 789q will provide reasonable prior notice via the platform or by notification to your registered mobile number, as appropriate.
The "Last Updated" date displayed at the top of this document reflects the date on which the current version of the Privacy Policy came into effect. Your continued use of the 789q platform following the effective date of any update constitutes your acknowledgement of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically. The most current version is always available at 789q.im/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 789q handles your personal data, please contact us through the following channels:
789q will acknowledge receipt of all formal privacy-related requests promptly and will endeavour to resolve them within a reasonable timeframe. Where a matter cannot be resolved to your satisfaction through our internal process, you may have the right to escalate the complaint to the relevant data protection authority applicable under 789q's licensing jurisdiction.
Responsible Gaming & Privacy: If you are requesting data deletion or account closure in connection with a responsible gaming concern — such as self-exclusion — please visit our Responsible Gaming page for dedicated tools and support resources. Self-exclusion requests are actioned immediately upon confirmation.
Now that you know exactly how 789q protects your personal information, register your account, deposit in PKR via JazzCash or EasyPaisa, and enjoy 500+ certified casino games and live PSL cricket betting on a platform built with Pakistani players' privacy in mind.
21+ only. Please gamble responsibly. Your data is handled in accordance with this Privacy Policy.